How to read a meter's reads

The Reads tab on a meter shows the consumption readings Juice has collected for that meter, one row per read. Use it when you need to confirm a meter is reporting, check how much energy a customer has used between dates, or verify that reads have been billed. Open the meter, then click the Reads tab.

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  1. TIME is the date and time the read was collected. Reads are listed newest first. A gap between dates means the meter did not report during that period — often a communications drop.
  2. KWH is the meter's cumulative register value: the running total the meter has counted since installation. This number only ever climbs.
  3. BILLABLE KWH is the consumption for that read alone — the difference between this read's register value and the previous one. This is the figure the customer is charged for.
  4. TOU 1–4 KWH and their matching BILLABLE KWH columns break the same consumption down by time-of-use period. On a meter with no time-of-use plan, all usage lands in a single period (commonly TOU 3) and the others stay at 0.0.
  5. MAX DEMAND KVA is the highest demand recorded for the read, used on demand-based tariffs.
  6. BILLED shows a green check when the read has been applied to the customer's account. An unchecked read has not yet been billed.

A read's BILLABLE KWH will not equal its KWH value — the first is the change since the last read, the second is the lifetime total. If billable consumption looks unusually high after a quiet spell, check the TIME column: a single read following a reporting gap carries the whole period's usage.